diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md new file mode 100644 index 000000000..b469df28d --- /dev/null +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -0,0 +1,32 @@ +--- +name: Bug report +about: Create a report to help us improve +title: '' +labels: '' +assignees: '' + +--- + +This is the place to report a **reproducible bug**, **documentation error** or **feature request** for ProxySQL. + +Support questions will not be answered here. For community support, use the Google forum: https://groups.google.com/forum/#!forum/proxysql +* Note that due to time constraints ProxySQL engineers may be slow to respond to forum posts +* For information on paid support contracts: https://proxysql.com/services/support/ + +If you are submitting a reproducible bug report, please provide: +- [ ] A clear description of the issue +- [ ] ProxySQL version +- [ ] OS version +- [ ] The steps to reproduce the issue +- [ ] The **full** ProxySQL error log (default location: `/var/lib/proxysql/proxysql.log`) + +If this is a crashing bug, please also include: +- [ ] The package used to install ProxySQL +- [ ] The compressed proxysql binary +- [ ] The compressed core dump (Note: if you're worried it may contain sensitive data, please contact us for information on sharing it securely: https://proxysql.com/contact-us/) + +If the above information is not provided, this issue is likely to be closed. + +Please use markdown to format any code or SQL: https://guides.github.com/features/mastering-markdown/ + +Thank you!