Update issue_template.md

.github/issue_template.md

@@ -1,6 +1,11 @@
-This is the place to report a bug in ProxySQL (including documentation bug and/or missing documentation), or suggest an enhancement or new feature.  
-If this is a bug report, please provide a clear description of your issue, the version of OS and ProxySQL, every step to reproduce the issue, and the error log. If it is a crashing bug, a core dump will be extremely useful.
-Please use markdown to format code or SQL: https://guides.github.com/features/mastering-markdown/  
-This is the place for fixing and improving ProxySQL, and not the place to get support: refrain to submit an issue if you have questions about how to use ProxySQL or if you need technical support.  
-If you need support, please try community support (https://groups.google.com/forum/#!forum/proxysql) or reach out for paid consultancy and support options (http://www.proxysql.com/support)  
+This is the place to report a bug in ProxySQL (including documentation bug and/or missing documentation), suggesting enhancement or feature requests.
+
+If you are submitting a bug report, please provide a clear description of your issue, the version of OS and ProxySQL, every step to reproduce the issue, and the error log. If it is a crashing bug, a core dump will be extremely useful.
+
+Please use markdown to format code or SQL: https://guides.github.com/features/mastering-markdown/
+
+Remember, this is the place for fixing and improving ProxySQL rather than the place to get support: do not submit an issue if you have questions about how to use ProxySQL or if you need technical support.
+
+If you need support, please try community support (https://groups.google.com/forum/#!forum/proxysql) or alternatively check the ProxySQL website for paid consultancy and support options (http://www.proxysql.com/support)
+
 Thank you!